PRIVACY POLICY

At Lush Aura, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you visit or use our website, we may collect the following information:

  • Personal information such as your name, email address, phone number, shipping address, and billing address

  • Payment information (processed securely by third-party payment providers — we do not store your full card details)

  • Order details, including products purchased and transaction history

  • Technical data such as IP address, browser type, device type, and browsing behavior on our website

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Send order confirmations and updates

  • Provide customer support

  • Improve our website, products, and services

  • Send promotional emails or offers (you may opt out at any time)

How We Protect Your Information

We take reasonable security measures to protect your personal data, including:

  • Secure servers and encryption technology

  • Restricted access to authorized personnel only

  • Regular monitoring for vulnerabilities and threats

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your data with trusted third parties only when necessary, such as:

  • Payment processors

  • Shipping and fulfillment providers

  • Website hosting and analytics services

These partners are required to keep your information secure and use it only for service-related purposes.

Cookies and Tracking Technologies

We use cookies to:

  • Improve your browsing experience

  • Remember your preferences

  • Analyze website traffic and usage

You can disable cookies in your browser settings if you prefer, though this may affect site functionality.

Your Rights

You have the right to:

  • Request access to the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data (subject to legal or operational requirements)

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.

Children’s Information

Lush Aura does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us via your website’s support page.